Frameworks Theme

Anne is currently leading the co-development of the NIHR Outcomes Framework, a tool to facilitate
communication and organisational learning across the complex system of NIHR. Anne has held multiple
roles within the research sector, including analytical roles at RAND Europe, MQ and Wellcome Trust, and
prior to this as Head of the Laboratory of Behavioural Genetics at the Feinstein Institute for Medical
Research.
At Wellcome Anne was part of the team working to introduce an outcomes-focused approach to
organisational learning, including project managing and then leading the first two co-development
phases of the Wellcome Success Framework, and leading the co-development of Wellcome’s Diversity
and Inclusion outcomes framework. Inspired by this, Anne is studying behaviour change, and systems
thinking and system dynamics at UCL. Anne has a strong belief that evaluation and monitoring needs to
adopt a context-sensitive approach, moving beyond monitoring for governance to facilitate both
individual and organisational learning.

Grace is a Senior Manager in the Knowledge and Evaluation for Improvement (KEI) team in the Improvement Directorate, NHS England and NHS Improvement.  She leads a small team, supporting colleagues across the directorate capture and demonstrate the value and impact of their improvement programmes.  Her team also plays a key role in building health and care colleagues’ skills, confidence and capability in capturing and demonstrating the impact of their improvement work.

Over the past four years, she has overseen and championed the development of the Impact Framework and is convinced about the difference it can make to improvement programmes that are looking to evidence the impact of their work in a robust, pragmatic and meaningful way.

Grace and team have presented extensively on the Impact Framework, most recently at the International Forum on Quality and Safety in Healthcare, Amsterdam, May 2018; NHS Expo, Manchester, September 2019; NIHR meeting, Wellcome Collection on 22 January 2020.

Dr Alison Tweed is a clinical psychologist by profession and spent over 20 years working within mental health services as a clinician and also in higher education settings as a senior lecturer on the professional doctorate in clinical psychology programmes at Leicester University, Staffordshire University and the University of Keele. She specialises in qualitative approaches, particularly grounded theory and is a published author in this area.

Alison joined NHS England/Improvement in 2014 and currently leads the Knowledge and Evaluation for Improvement (KEI) team within the Improvement Directorate. The KEI team focuses on capability-building in knowledge management and evaluation approaches, consultation and evaluating the impact, value and learning of the improvement and transformation programmes delivered by the directorate. Most recently, Alison has led the evaluation workstream of the Beneficial Changes Network, a national initiative to harness the innovations and best practice arising from the Covid-19 pandemic.

Alison also teaches on the Improvement Directorate’s quality improvement and transformational change programmes on the topics of psychological responses to change, qualitative approaches to data and engagement, and personal resilience.